Vivacity Megamall is open 10am to 10pm every day at Jalan Wan Alwi, Tabuan Jaya, 93350 Kuching. The Everrise supermarket and the pharmacies are on Lower Ground (LG), fashion and beauty on Ground (G), electronics, Popular Bookstore and the telco counters on Level 2, and the cinema, karaoke and most restaurants on Level 3. Basement and multi-level parking costs RM3 for the first two hours and RM1 for each hour after that, plus 6 per cent SST.
I am at Vivacity most weeks, and even so the list below comes from the mall’s own directory as of October 2026, not from memory, because tenants open and close all year.
Which Shops Are on Each Level of Vivacity? (Checked October 2026)
The mall’s directory places tenants on LG, G and Levels 1 to 3. With more than 300 shops in total, the table keeps to the anchors and the names people search for.
| Level | Anchor tenants | Food | Services |
|---|---|---|---|
| LG | Everrise Marketplace, Daiso Japan, Guardian, Watsons, Eu Yan Sang | Oriental Kopi kiosk, Taka Patisserie, Tealive | CIMB, Affin, Maybank and RHB ATMs; autopay machine |
| G | Parkson, Padini Concept Store, Brands Outlet, Iora, Sephora, Bath & Body Works, Victoria’s Secret, Caring Pharmacy, Switch | Richeese Factory, Burger King, KFC, Nando’s, Chagee, Mixue, Ling’s Kopitiam | Concierge at C Atrium; autopay machine |
| L1 | Parkson, Harvey Norman, Uniqlo, MUJI, F.O.S, MST Golf | Famous Amos | Nursing room; Public Bank ATM; autopay at P3 |
| L2 | Parkson, Harvey Norman, Popular, Kaison, Familia Superstore, Mr Toy, Mr DIY, SenQ, SportsDirect | Ding Tea | CelcomDigi, Maxis, U Mobile; Asus, Acer and Lenovo, Huawei; surau; autopay at P5 |
| L3 | TGV Cinemas, Mr DIY Plus, Molly Fantasy & Kidzooona, Rock & Roll Karaoke & Cafe | Great Viva food court, Haidilao, Sushi Zanmai, Sushi King, Oriental Kopi restaurant, Seoul Garden, Soru Yokohama, Ajisen | Autopay at P7 |
The level logic breaks down on the anchors. Parkson runs from G to Level 2, Harvey Norman takes parts of Levels 1 and 2, and Mr DIY sits on Level 2 while Mr DIY Plus is upstairs on Level 3, so a shopping list with those names in it sends you up and down escalators you did not plan to ride. I pick one level per trip and stay on it, and which Kuching mall handles which errand is the call to make before a long list.
Which Supermarket Is in Vivacity Megamall?
Everrise Marketplace is the supermarket in Vivacity, on Lower Ground at unit LG-SM, trading 10am to 10pm like the mall. By recent visitors’ accounts the store is clean, bright and uncrowded, with household goods on the shelves next to the groceries. How Everrise compares with Ta Kiong, Emart and the other chains on price and range is worked out separately.
Lower Ground doubles as the errand floor. Guardian, Watsons, Eu Yan Sang, Daiso and the bank ATMs share the level with the supermarket, so one trip down covers the weekly shop, toiletries and cash.
Where Is Popular Bookstore in Vivacity?
Popular is on Level 2. The branch opened on 1 April 2022 with 9,535 sq ft of floor, the seventh Popular outlet in Kuching, which makes it a full bookshop rather than a corner shelf. Visitors who review it mention the school side most: exercise books and practice books sorted by subject, pens and stationery, storybooks and frequent promotions.
The rest of the stationery, toys and home cluster is on the same level: Kaison (units L2-052 to L2-055), Familia Superstore, Mr Toy, Mr DIY, SenQ and the electrical half of Harvey Norman. Kaison is a Vivacity tenant, which is why searches for a Kaison at The Spring find nothing. Kuching has no IKEA, and Kaison’s décor and bedding and Mr DIY’s hardware are what this level offers for home fit-out. The shipping costs that make local shops win are worked out in RM.
Is There a Unifi or Telco Counter in Vivacity?
The mall’s October 2026 directory lists CelcomDigi (unit L2-026), Maxis and a U Mobile service centre (unit L2-K007) on Level 2, and no Unifi or TMpoint outlet. A Unifi bill or router swap therefore means the Unifi store locator on its website, which names the nearest counter. At the U Mobile counter, most recent visitors praise staff who explain plans patiently, and one mixed review names an unfriendly staff member.
The phone and gadget shops sit along the same stretch of Level 2: Asus with Game Mania (L2-008), Acer and Lenovo (L2-024), Huawei and PC Image. Shoppers comparing gaming laptops mention that Wisma Saberkas has more computer shops under one roof.
Where Do You Eat in Vivacity, Level by Level?
Food at Vivacity splits by level: snack kiosks on Lower Ground, fast food and drinks on Ground, and the food court and sit-down restaurants on Level 3. Lower Ground has the grab-and-go end, with an Oriental Kopi kiosk, Taka Patisserie and Tealive. Ground floor is Richeese Factory, Burger King, KFC, Nando’s, Chagee and Mixue, plus a Ling’s Kopitiam counter.
Level 3 is the food floor. The Great Viva food court is the cheap option. Visitors describe it as large, organised and rarely overcrowded, and recommend the Thai, Korean and wok-fried stalls. At the food court, single-bowl noodle stalls come in near RM10, but nasi campur is charged by the piece: two reviewers paid RM21.50 and RM29 for plates they called small.
The directory lists one food court and does not say whether halal and non-halal stalls are still divided, as older articles describe, so the signs at each stall are the guide.
Among the restaurants, Oriental Kopi draws the queue. It is the only branch in Kuching, opens at 9am, an hour before the mall, and visitors order the egg tarts, the polo bun and the nasi lemak. Weekend waits of 15 minutes or more are common, and the line can pass 45 minutes at peak. Sushi Zanmai has plates from RM3 to RM20, and recent reviews split between a regular first choice and slow service. Haidilao, the first in Kuching, is the one restaurant whose Google listing runs past the mall’s 10pm close; reviewers call it loud and pricey but fresh, and mention a supervised mini playground. Sushi King, Seoul Garden, Soru Yokohama and Ajisen fill out the floor.
TGV Vivacity: How Many Halls, and Is There IMAX?
TGV Cinemas is on Level 3 at unit A01, with eight halls and about 1,220 seats: one IMAX, one Beanieplex and six standard halls. The Maybank-IMAX screen opened in October 2016 as the first IMAX in Sarawak and Sabah. Standard tickets have appeared at RM10 to RM20 in 2025 and 2026 showtime listings, and IMAX has listed at RM35 for 2024 and 2025 films, so the TGV app has the price for your film. The nearest alternative is GSC at The Spring, which has no IMAX and a RM14 to RM18 ticket.
Rock & Roll Karaoke & Cafe and Molly Fantasy & Kidzooona (Level 3) share the floor with the cinema.
What Are Vivacity Megamall’s Opening Hours?
Vivacity is open 10am to 10pm, Monday to Sunday, on both the mall’s website and its Google listing (checked October 2026). A few tenants keep their own clocks: Oriental Kopi opens at 9am, and Haidilao’s listing runs later than 10pm. The mall opened in 2015 with an alfresco strip facing Jalan Wan Alwi that traded until midnight, and a current closing time for that strip is not published. The management office is open 8:30am to 5:30pm on 082-263 888, and the concierge on the Ground Floor at C Atrium keeps the mall’s hours. The mall lists no separate public holiday schedule, so festive changes show up on its Facebook page.
How Much Is Parking at Vivacity Megamall?
Vivacity has three kinds of parking, each with its own tariff: the basement, the multi-level car park on P3 to P9, and the outdoor Premier bays at ground level by the main entrance. The basement and multi-level rate is RM3 for the first two hours and RM1 for each hour after, every day. Premier costs RM7 on weekdays and RM10 on weekends and public holidays for the first two hours, then RM3 an hour. Cars still inside between 3:30am and 6:00am pay a RM50 overnight surcharge.
SST was added in January 2024, so the posted RM3, RM7 and RM10 become RM3.18, RM7.42 and RM10.60 at the machine. Payment is through the Pay&Go app or an autopay machine on LG, G, L1 (P3), L2 (P5) or L3 (P7). Drivers say basement signal is too weak for the app, so they use the machines, and the machines carry queues at busy times.
The basement has a 2.1m height limit and the multi-level car park 2.0m. At the West Entrance two ramps split: the left one goes to P3 and above, with the Jazz Suites lift lobby, and the right one runs straight up to P9.
Official bay counts differ by source: the mall’s About page says 3,800 across basement, podium and roof, while the opening coverage in 2015 said more than 3,000. Whatever the count, weekend afternoons are the bad window, when the queue for a bay can reach back onto Jalan Wan Alwi.
How Do You Get to Vivacity Without a Car?
Grab is the simplest route: ask for the main Jalan Wan Alwi entrance, which is 5 to 10 minutes from central Kuching depending on traffic, and see what Grab and taxis cost across the city before you book. BAS.MY Kuching stage buses launched on 5 March 2025 on a route that passes Sarawak General Hospital, The Spring and Vivacity, so the BAS.MY app has the fare and the stop. The free Kuching Metro e-bus listed Vivacity on older stop lists, but its Route 103 was realigned in February 2025, and how the buses run now is covered in the public transport guide.
Walking over from the shop-lots opposite, you find no marked pedestrian crossing, only the traffic-light junction. The planned Sarawak Metro lists a Vivacity Megamall station, but the first Blue Line section is only targeted for late 2026 and the full first phase later still, so nothing about the trip changes yet.
Is There a Hotel Inside Vivacity Megamall?
No hotel brand is attached to the mall. The towers above it are Jazz Suites @ Vivacity, 672 condominium and suite units that owners let out as serviced apartments and through Airbnb and Agoda. Listings and guests describe a lift link from the residential lobby down to the mall, but the listings disagree on which block connects, so the link depends on the unit. The complaint that guests repeat most is finding the right residential lobby and parking bay on a first arrival, especially late at night.
Where Are the Concierge, ATMs, Surau and Nursing Room?
The concierge on the Ground Floor at C Atrium lends strollers and wheelchairs. The nursing room is on Level 1 in the West Atrium, and the surau is on Level 2 East between Olike and PC Image. On Lower Ground, CIMB and Affin ATMs are beside Taka and the Maybank and RHB machines are opposite Guardian, while the Public Bank ATM is on Level 1 next to the autopay machine.
Before You Go
This list was checked in October 2026 against the mall’s own directory, and its Facebook page is where openings and closures tend to show up first. For what a Saturday here involves, from the parking queue to the karaoke rooms, there is a fuller account of a trip to Vivacity. The mall’s business directory counts 76 food and beverage listings, 39 digital lifestyle shops and 36 fashion shops, so the table above is a fraction of the building.