IKEA delivery to Sarawak costs about RM9 to RM25 for a parcel and RM49 to RM149 for a truck, plus 6% SST on the delivery and collection fees, and you can collect from a counter in Kuching or a car-park pickup in Miri instead. The range is wide because IKEA’s own pages carry two fee schedules at once, and the zone map behind the truck prices does not cover Sarawak.
The catch is the new store. IKEA Kuching opens on 27 November 2026 at Pines Mall, Batu Kawa, but it is a small-format showroom where only a selection of products goes home with you. For Miri, Sibu and Bintulu, nothing about delivery changes.
What Does IKEA Delivery to Sarawak Cost?
IKEA’s pages still carry both the February 2025 launch rates and the rates on the English delivery page as of 31 October 2026, so the table gives each with its date. Every figure is before 6% SST.
| Method | Who it suits | Fee (ex-SST) | Lead time | Assembly |
|---|---|---|---|---|
| Parcel, 0 to 3 kg | Lamps, textiles, picture frames | RM9 now; RM10 at the Feb 2025 launch | 3 to 5 days, up to 6 working days outside metro areas | No |
| Parcel, 3 to 25 kg | Rugs, shelving, small flat-packs | RM19 now; RM25 at launch | Same | No |
| Truck, Kuching | Beds, wardrobes, sofas | RM69, RM99 or RM149 by zone now; RM49 flat for 1 to 50 pieces at launch | Up to 10 days | 10% of product price |
| Truck, Sibu, Miri, Bintulu | Same | Same as Kuching | Up to 2 weeks | 10% of product price |
| Click & Collect, Kuching | Anyone with a car and a weekday hour | From RM29 now; RM10 at launch | Collect on the date you pick at checkout | Not offered |
| Click & Collect, Miri | Miri and Brunei shoppers | From RM29 now; no launch figure published | Saturdays only | Not offered |
Parcels got cheaper between the two schedules and trucks got dearer. My own truck delivery in Kuching came to about RM52 with SST, which was the launch RM49 plus 6%, whereas the lowest zone on today’s page, RM69, works out at about RM73 with SST. IKEA’s zone map covers West Malaysia only, so no page says whether Kuching, Miri, Sibu or Bintulu count as Zone A, B or C. IKEA’s delivery page has a postcode box, and the quote at checkout is the only number that counts, so read it before paying.
How Do You Order From the East Malaysia Online Store?
Start by switching ikea.com.my to the East Malaysia online store, through the store selector or ikea.my/EMstore, because the shop window changes with it. Each product page then reads “Store – In Stock” or “Store – Not Sold Here”, and anything marked Not Sold Here has to leave the cart before the checkout lets you pay. The range is curated and smaller than Peninsular Malaysia’s: more than 4,000 articles on the current page, against up to 2,000 at the February 2025 launch. The Kuching store will show about 5,000.
After the cart, choose home delivery or Click & Collect, enter a Sarawak address, and pay by card or FPX, the Malaysian online bank transfer. A collection order sends an order confirmation with the tax invoice, then a reminder email before the collection date you picked at checkout. Go to the counter on that date, and read the dates in the emails, because IKEA’s pages disagree on how many days an order is held.
Plenty of online shops still answer a Sarawak postcode with “delivery not available to East Malaysia”, which is why a RM9 parcel packed at IKEA’s Kuching fulfilment centre matters. Furnishing an empty rental is one of the jobs on any move to Kuching, and a parcel or truck that actually reaches Sarawak is what makes the job easy.
IKEA Delivery and Collection in Kuching, Miri, Sibu and Bintulu
Four towns get four different answers: Kuching has a counter and a truck, Miri has a counter one day a week, and Sibu and Bintulu have a truck and nothing else.
| Town | Collection point | Hours | Truck delivery |
|---|---|---|---|
| Kuching | Hexagon Highs Transport, 922, Jalan Demak Laut 3 | Mon to Thu 9am to 5pm (closed 12 to 1pm); Fri 9am to 5pm (closed 12 to 2pm); Sat 9am to 12pm; closed Sunday and public holidays | Up to 10 days |
| Miri | Emart Miri car park, Jalan Tudan, Tudan | Saturday 10am to 7pm only | Up to 2 weeks |
| Sibu | None | None | Up to 2 weeks |
| Bintulu | None | None | Up to 2 weeks |
Kuching
Kuching gets both routes: parcels in 3 to 6 working days, trucks within 10 days, or a pickup at the Demak Laut counter. Customers who have collected there describe a handover that takes minutes, with staff who load the boxes into the car and parking beside the entrance. One first-timer was stopped at a restricted zone whose signage is easy to miss, so follow the staff’s directions on the way in. I covered the counter’s rules, and my own RM52 bed delivery, in the Demak Laut pickup walkthrough.
Sarawak’s first store has moved up from December to 27 November, because IKEA brought the opening forward. It sits at Pines Mall, Batu Kawa, with about 5,000 articles on show and the same prices as Peninsular Malaysia. It lets you carry out only a selection on the day, and the rest is ordered for collection or home delivery, the same way as now. IKEA has not yet published the take-home list, the shop hours, or whether the store will run its own delivery desk, so the Demak Laut counter and the truck remain the known routes.
Miri
Miri has a counter for one day a week. The Miri Mobile Collection Point sets up in the Emart Miri car park on Jalan Tudan, Tudan, on Saturdays from 10am to 7pm and at no other time. The slot is strict: an order not collected within the date and time you picked is cancelled and refunded automatically, and the service fee of RM29 or more plus SST is not returned. Bring a vehicle that fits the whole order, because IKEA does not release partial collections and cancels the order if the load will not fit.
Check the address against IKEA’s Click & Collect page rather than Google Maps, whose listing shows an industrial-park address in Senadin and weekday hours that IKEA does not list for the Miri point. Trucks to Miri take up to two weeks and parcels three to six working days.
Brunei residents collect here too. At checkout they choose Click & Collect, type “Miri” as the address and 98000 as the postcode, and give a Brunei contact phone number. Delivery and assembly are not available to Brunei addresses.
Sibu
Sibu has no collection point on any IKEA page, so delivery is the only route. Trucks take up to two weeks and parcels three to six working days, and either can run late when the port backs up. The practical cost is that there is no IKEA counter or showroom in Sibu where you can see a wardrobe or a sofa before it ships. The first inspection happens on the doorstep, so check the boxes then: IKEA’s FAQ sets a 48-hour claim window for parcel orders and publishes none for trucks.
Bintulu
Bintulu is the same as Sibu: no collection point, trucks up to two weeks, parcels three to six working days. Order a bed early enough that a late truck does not leave you on the floor.
What Do Assembly, Stairs and Drilling Add?
Assembly is for truck deliveries only and costs 10% of the product price, so a RM599 bed frame adds about RM60. Parcels come with no assembly and are limited to 25 kg, 84 litres and a longest side of 1.8 m, which is why most furniture ends up on a truck.
Two extras are easy to miss. Truck delivery to the 3rd to 5th floor costs a flat RM98 extra, paid directly to the delivery provider, when there is no lift or the boxes do not fit in it, and drilling costs RM5 per hole. None of these appear in the table because they depend on your building, so ask your agent or landlord about the lift before you order.
How Do Returns and Claims Work From Sarawak?
IKEA’s 365-day return policy covers unused, unassembled goods in their original packaging with proof of purchase, and the East Malaysia FAQ adds three conditions. A return at a collection point needs a Return Order number from IKEA plus the printed tax invoice. A parcel return or exchange claim needs photos from six angles plus the package, or a short video, submitted within 48 hours of receiving the order; a missing or defective parcel has a tighter window, 24 hours from receipt, so check the box the day it lands. The item then goes back by Poslaju with a label IKEA issues. The refund follows only after IKEA has received and checked the item, and the Click & Collect service fee is not refunded if you never collect.
Sibu and Bintulu have no counter, so a return from either goes through IKEA’s web return form and a courier. Ask IKEA which route applies to truck-delivered furniture before you buy.
Should You Order Online Now or Wait for the Pines Mall Store?
In Kuching, wait only if the item is on the take-home list, because then you can carry it out on 27 November and pay no delivery fee. IKEA has not published that list. Everything else is an order for delivery or collection either way, and IKEA has not said the store will charge less for it than the website does.
For Miri, Sibu and Bintulu the store changes nothing, and for the last two the truck is still the only option. My own bed was a stack of boxes in a transport yard at Demak Laut the first time I saw it. Kuching gets a showroom on 27 November. Sibu and Bintulu still get the truck, and their first look at the furniture is the boxes at the front door.